Privacy Policy

Last Updated: May 21st, 2026

1. Introduction

Matool Pictures LLC DBA Matool Weddings ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.

2. Information We Collect

Contact Information

We may collect your name, email address, phone number, wedding-related information, event details, venue information, and other information you provide when you submit forms, request information, or book services.

Communication Data

If you opt in, we collect communication preferences and maintain records of consent and opt-out activity for SMS and email communications.

Usage and Device Information

We may use cookies, pixels, and analytics tools to collect information such as IP address, browser type, pages visited, and interactions with our website.

Appointment and Service Information

If you inquire about, request information regarding, or schedule wedding photography, wedding videography, engagement sessions, elopements, consultations, or related photography services, we may collect information related to those interactions.

3. How We Use Your Information

We use your information to:

- Provide requested services and customer support

- Send appointment confirmations and reminders

- Send SMS and email communications you have explicitly consented to receive related to wedding inquiries, consultation scheduling, engagement sessions, wedding photography services, videography services, appointment reminders, project updates, gallery delivery notifications, follow-ups, and other service-related communications.

- Improve website performance and user experience through analytics

- Maintain compliance records related to consent and opt-outs

- Protect our business and users, including fraud and security monitoring

4. Cookies and Tracking Technologies

We use cookies and similar technologies to understand website usage and improve performance. You may manage cookies through your browser settings, though some features may not function properly if cookies are disabled.

5. How We Handle Information

We do not sell personal information.

Service providers

We may share information with trusted service providers who support SMS delivery, email communications, scheduling tools, analytics, and customer support. These providers may only use information to perform services on our behalf.

Legal and safety

We may disclose information if required by law or to protect the rights, safety, and security of Matool Pictures LLC DBA Matool Weddings, our users, or others.

Business continuity

If Matool Pictures LLC DBA Matool Weddings is involved in a merger, acquisition, or asset transfer, information may be transferred as part of that process. Any successor will be required to honor this Privacy Policy.

6. Mobile Information Disclaimer

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. Text messaging opt-in data and consent will not be shared with any third parties except aggregators and providers required to deliver text messaging services.

7. Your Choices

SMS

You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance. Message frequency may vary based on your inquiry and interactions with our team.

Email

You may unsubscribe from marketing emails by using the unsubscribe link included in each email.

Access and Corrections

You may request access to, correction of, or deletion of your personal information, subject to applicable law.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.